CareerPlan

Contract & Commercial Lead (BPO)

Norwich, England, GBContract£80k2026-10-28 → 2026-11-10
Hybrid

Core

Lead a team of Contract & Commercial Managers to manage strategic outsourcing supplier relationships and drive commercial value for Aviva.

Role type

Senior IC contract & commercial leader (BPO)

Builds

Strategic supplier strategies and commercial governance frameworks

Domain

Insurance / Business Process Outsourcing

Required skills

Contract management, supplier relationship management, complex commercial negotiations, risk management, team leadership, stakeholder influence

Preferred skills

Strategic supplier strategy, transformation programme leadership, commercial governance, continuous improvement

Technologies

Contract lifecycle management systems, supplier performance management tools

Responsibilities

Lead high-performing teams of contract managers, drive commercial value through complex contractual arrangements, manage risks across the supplier portfolio, lead major outsourcing negotiations, champion best practice in contract management and governance

Seniority

Senior, hands-on IC