Auto Field Adjuster - Pasadena, CA
Core
Assess vehicle damage, prepare estimates, and guide customers through the claims process for 1st and 3rd party material damage claims.
Role type
Senior IC auto field adjuster
Builds
Comprehensive damage estimates and settlement dispositions
Domain
Insurance / Auto claims
Required skills
Auto Estimating, CCC ONE, Negotiation, Regulatory Compliance, Policy Interpretation, Customer Satisfaction
Preferred skills
Peer Mentoring, Training Delivery, Complex File Management
Responsibilities
Interprets regulatory compliance and fair claims practices; Negotiates settlements, makes settlement payments and documents all activities in the most complex of files; Applies mastered content in interpretations of all policy types written by the company and assists leadership in formal and ad hoc training; Exhibits mastery estimating fundamentals in order to create estimates of damages on 1st and 3rd party material damage losses of all severities; Builds mastered relationships with both internal and external customers