Senior Claims Advocate
Core
Senior Claims Advocate serving as the first point of contact for new claims, managing first-party claims through resolution, and analyzing claim data to identify trends and process inefficiencies.
Role type
Senior IC claims advocate
Builds
Effective adjustment processes and comprehensive claim documentation
Domain
Insurance / Property & Casualty
Deliverable
client delivery
Required skills
commercial claims expertise, Acord forms proficiency, data management, coverage assessment, trend analysis, complex information presentation
Preferred skills
Property/Casualty Agent's/Broker's license
Technologies
Microsoft Office (Word, Excel, Access)
Responsibilities
Serve as trusted point of contact for clients during claims; Lead intake and review of reported claims confirming coverage; Partner with carriers and teams to manage first-party claims; Keep stakeholders informed of claim developments and coverage decisions; Coordinate and maintain comprehensive claim information; Collaborate to assess applicable coverage; Monitor claim activity and emerging trends; Develop tailored claim-handling strategies for complex situations; Prepare Loss Stratification Reports and Trending Analyses.
Seniority
Senior, hands-on IC