Senior Officer/Officer, Specialist, Operations, Account Services, Corporate Banking Group Operations
Core
Perform customer setup and maintenance for internet enterprise banking services, handle day-to-day operations, and provide 2nd level client services.
Role type
Senior IC banking operations specialist
Builds
Internet enterprise banking services and operational processes
Domain
Banking / Corporate Banking
Required skills
Banking operations processing, Account services, General Ledger reconciliation, Transaction reporting, UAT testing, Risk control compliance, UDMA policy adherence
Preferred skills
Cash products knowledge, Problem-solving, Analytical mind, Team collaboration
Technologies
General Ledger systems, UDMA governance tools
Responsibilities
Perform customer setup and maintenance for internet enterprise banking services, Handle customer complaints and resolve or escalate problems, Perform checking on work done and reconciliation of General Ledger accounts, Participate in UAT for new enhancements and review business requirements, Comply with statutory rules and Audit/Risk Management guidelines, Handle regular and ad hoc tasks as designed by supervisor
Seniority
Mid-level, hands-on IC