Officer - Sales Enablement, Client Portal Services & Derivatives Client Services - Operations (Contract)
Core
Support system migration and testing for client portals and derivatives services while providing day-to-day support to external clients accessing HKEX portals.
Role type
Operations specialist (client portal services & derivatives)
Builds
Client portal systems and derivatives client services workflows
Domain
Financial services / Capital markets
Required skills
System testing, issue identification, client support, task prioritisation, problem solving
Preferred skills
Securities/finance knowledge, exposure to Hong Kong and Mainland markets, system enhancement project experience
Responsibilities
Execute and verify testing results, identify unexpected issues and liaise with IT for fixes, provide day-to-day support to external clients accessing HKEX portals, perform administrative tasks, undertake additional assignments as delegated
Seniority
Junior, hands-on IC