CareerPlan

AVP, Shared Services Deputy Team Lead, Group Retail

Singapore, Singapore, SGFull-time2026-10-24 → 2026-11-10

Core

Deputy Team Lead supporting operations for Account Closure, AML Mitigating Controls, FATCA/CRS processes, and mailbox management.

Role type

Senior IC operations team lead (banking compliance)

Builds

Operational processes for account closure, AML controls, and regulatory compliance

Domain

Banking / Financial Services / Compliance

Required skills

AML/CFT knowledge, FATCA/CRS expertise, regulatory compliance, stakeholder management, workload management, quality assurance, process improvement, coaching, reporting

Preferred skills

AML investigations experience, audit review participation, operational excellence

Technologies

Microsoft Excel, PowerPoint, Word, reporting tools

Responsibilities

Oversee end-to-end account closure cases arising from AML exits; Monitor placement and reconciliation of AML mitigating controls; Ensure policies and procedures are updated for FATCA/CRS; Provide guidance, coaching, and on-the-job training to team members; Prepare and analyze management information reports and operational metrics; Support QC checks, audit, compliance review, and regulatory examination exercises.

Seniority

Senior, hands-on IC with supervisory duties