Claims Handler
Core
Manage the day-to-day fulfilment of Commercial Risk claims strategy and processes for notification, agreement, collection, and settlement of motor claims on behalf of clients.
Role type
Senior IC claims advocate (motor insurance)
Builds
Settlements and payment resolutions for motor claims
Domain
Insurance / Motor Claims
Deliverable
client delivery
Required skills
Claims advocacy, coverage interpretation, claims management process knowledge, negotiation, third-party liaison, regulatory compliance
Preferred skills
CIP qualification, Minimum Competency Accreditation, CPD returns
Technologies
Claims management systems
Responsibilities
Provide advice and guidance on coverage to facilitate settlement and payment; Facilitate resolution of outstanding coverage issues; Coordinate discussions and meetings between client, underwriter, and representatives; Assist in negotiation for payment and settlement; Monitor and liaise with third-party providers (loss adjusters, lawyers, surveyors, engineers); Support pre-renewal meetings and placement negotiations
Seniority
Senior, hands-on IC