Senior Technical Specialist, General Liability
Core
Managing and investigating complex injury and property damage claims, determining coverage, evaluating liability, and negotiating settlements.
Role type
Senior claims specialist (general liability)
Builds
Resolved claims and settlements for property casualty insurance customers
Domain
Insurance / General Liability
Deliverable
client delivery
Required skills
Claims investigation, coverage evaluation, liability assessment, settlement negotiation, litigation management, reserve establishment, policy interpretation, stakeholder communication
Preferred skills
Advanced claims management systems, Microsoft Office, enterprise technology platforms, AI tools
Technologies
Claims management systems, Microsoft Office, enterprise platforms, AI tools
Responsibilities
Manage active caseload of high-complexity liability claims from notice of loss to resolution; Investigate claims by contacting relevant parties to determine coverage and assess damages; Develop and execute advanced resolution strategies; Partner with counsel on litigation management; Manage multi-party negotiations; Maintain accurate claim records; Identify areas for process improvement; Adapt to new technology implementations including AI.
Seniority
Senior, hands-on IC with mentorship responsibilities