ETL Application Support Analyst
Core
Provides technical and business support for Citi Applications, ensuring stability, efficiency, and effectiveness in daily operations.
Role type
Senior Application Support Analyst (ETL/Data Warehouse focus)
Builds
Maintains production application systems and operating environments
Domain
Finance / Data Engineering
Required skills
ETL development and support, Oracle database support, Unix support, Data warehouse application support, Risk assessment, Technical documentation, Contingency planning, Bug fix prioritization, System design analysis, Vendor liaison, Service Level Agreement adherence
Preferred skills
Finance domain experience, Programming languages, Problem management tools
Technologies
Ab Initio, Oracle, Unix
Responsibilities
Perform start of day checks, continuous monitoring, and regional handover; Conduct same day risk reconciliations; Develop and maintain technical support documentation; Assess risk and impact of production issues; Formulate scope for complex application enhancements; Participate in application releases from development to production; Act as liaison between users, internal technology groups, and vendors; Coach and train new recruits; Drive stability, efficiency, and effectiveness initiatives
Seniority
Senior, hands-on IC with leadership responsibilities