Client Service Supervisor - AP Services
Core
Lead the day-to-day operations of the AP Services team, managing client requests, projects, and initiatives while ensuring alignment with BBH products and services.
Role type
Senior IC client service supervisor (fund accounting)
Builds
Client service solutions and operational processes for authorized participants and fund clients
Domain
Asset Management / Fund Accounting
Deliverable
client delivery
Required skills
Fund accounting expertise, portfolio hedging knowledge, performance fee calculation, dilution levy understanding, client relationship management, performance management, inter-departmental collaboration
Preferred skills
Experience in alternative career paths, diverse skillsets
Technologies
N/A
Responsibilities
Filter and escalate client and authorized participant requests; Establish contacts within client organizations and internal departments; Anticipate client needs to match BBH products; Coordinate and follow up on client meetings and deliverables; Lead and participate in inter-departmental committees and project teams; Manage performance issues and disciplinary processes for employees; Oversee the completion of the annual performance review process