Outside Liability Claim Representative
Core
Manage and investigate low to moderate complexity injury and/or property damage claims for commercial specialty accounts, including coverage determination, liability evaluation, and settlement negotiation.
Role type
Outside Liability Claim Representative
Builds
Resolved insurance claims for commercial specialty accounts
Domain
Insurance / Property Casualty
Deliverable
client delivery
Required skills
claim investigation, liability evaluation, coverage determination, settlement negotiation, reserve establishment, policy analysis, state insurance regulations knowledge, claims management systems, Microsoft Office
Preferred skills
low complexity litigation handling, training/coaching less experienced staff, AI tool adaptation
Responsibilities
Manage active caseload from first notice of loss through resolution; Gather and investigate information by contacting relevant parties; Provide timely communication to customers, counsel, and vendors; Negotiate settlements and issue payments; Maintain accurate records in claim systems; Adapt to new technology implementations.
Seniority
Mid-level, hands-on IC