Agency Digital & Innovation, Principal
Core
Formulate and execute agency digital strategy to enhance agent engagement and experience through digital innovation, data analytics, and technology adoption.
Role type
Principal Digital Strategy & Innovation Lead
Builds
Agent digital platforms, analytics data foundation, and digital engagement solutions
Domain
Insurance / Digital Transformation
Deliverable
product features
Required skills
Digital strategy formulation, project management, UX design, data analytics, stakeholder collaboration, risk management, technology adoption
Preferred skills
Insurance industry experience, AI technology knowledge, team leadership
Technologies
Big data, AI, digital platforms
Responsibilities
Formulate digital agent engagement strategies, develop agent analytics data foundation, supervise digital platform stability, collaborate on user requirement gathering and UAT, monitor project progress and mitigate issues, drive adoption of new digital initiatives
Seniority
Principal, strategy & mentorship
