Director, Inclusive Design & Accessibility
Core
Leads a centralized UX design practice and owns enterprise capability for inclusive design and digital accessibility, embedding accessible, user-centered practices throughout the software development lifecycle.
Role type
Senior IC design director (people leadership + standards/governance)
Builds
Scalable accessibility practices, design standards, tooling, and a culture of inclusive design across digital products
Domain
Insurance / Financial services / Digital accessibility
Required skills
People leadership, UX design strategy, WCAG conformance, assistive technology evaluation, Agile delivery, stakeholder influence, change leadership, design systems, usability evaluation, regulatory compliance (ADA/Section 508)
Preferred skills
Accessibility credentials (CPACC, WAS, CPWA), enterprise accessibility governance, regulated industry experience
Technologies
Screen readers, keyboard operation, magnification, voice input, automated checks, manual testing tools
Responsibilities
Manage and develop UX designers; establish inclusive design practices from discovery to production; define accessibility standards and governance; partner with cross-functional teams to embed accessibility in SDLC; measure adoption and process effectiveness
Seniority
Director, people leadership & strategy
