Director of Design
Core
Lead a senior, autonomous design team of seven (including Staff/Principal designers) to define design strategy, improve product development processes, and redefine design as an AI-native function for a social safety net platform.
Role type
Director of Design (Senior Leadership)
Builds
A high-growth, AI-native platform delivering government benefits (SNAP, Medicare, EBT) to low-income Americans.
Domain
Fintech / Social Safety Net / Consumer Software
Required skills
Team leadership (hiring, performance, growth), strategic design thinking, AI-native design practice, LLMs and generative design tools, consumer software patterns (growth, retention, A/B testing), business acumen (revenue, retention), organizational change management.
Preferred skills
Native Android/iOS app design, content design, user research, brand/visual design, government program experience.
Technologies
Figma, LLMs, Generative Design Tools, Android, iOS
Responsibilities
Lead and coach a senior design team; define and pay down design debt; collaborate with product/engineering to improve decision-making frameworks; redefine design processes for an AI-native organization; align visual design and UX with business metrics.
Seniority
Director, Senior Leadership
