Product Support & Services Associate
Core
Provide critical transaction support and manage post-execution processes to ensure efficient, accurate, and scalable delivery of services across the Institutional Securities Group.
Role type
Senior IC operations associate (trade support)
Builds
Post-trade activities and transaction processing across supported products
Domain
Financial services / Institutional Securities
Required skills
trade support, settlements, transaction processing, post-execution operations, operational risk identification, exception investigation, process improvement, stakeholder management, compliance policy knowledge
Preferred skills
Team Lead capacity, training others, task allocation, first line escalation, process change implementation
Technologies
N/A
Responsibilities
Execute complex processes and coordinate processes, risks, and projects; Recognize risk in day-to-day processes and propose changes; Train others, allocate tasks, and support first line escalation; Manage post-trade activities and ensure accurate transaction processing; Drive process improvement initiatives and support operational change efforts
Seniority
Senior, hands-on IC