Digital Educator
Core
Deliver training on current and future IT solutions to colleagues across the European External Action Service (EEAS), acting as both trainer and salesperson to drive adoption.
Role type
Digital Educator / IT Trainer
Builds
Training sessions, workshops, user guides, quick-reference cards, and training videos for IT tools.
Domain
Public Sector / European Union / IT Training
Deliverable
dashboards & analysis
Required skills
IT trainer experience, rapid technology adoption, training material creation, meeting coordination, diverse audience training, strong IT literacy, English proficiency
Preferred skills
Experience with EU institutions, presentation skills, diplomatic communication, user-focused teaching
Technologies
Webex, DevSecOps, productivity applications
Responsibilities
Deliver engaging in-person and online training sessions on IT solutions; Create clear training materials including presentations, user guides, and videos; Schedule and lead workshops with stakeholders; Promote new IT solutions to encourage adoption; Collect and act on participant feedback.
Seniority
Mid-level, hands-on IC