Assistant Vice President, Digital Applications
Core
Define end-to-end experience-enablement technical strategy for internal and external digital properties, including Sales, Service, Omni-Channel, and Marketing, with a focus on AI-first thinking and modernization.
Role type
Senior IC Enterprise Solution Architect (Digital Applications)
Builds
Digital properties, Salesforce initiatives, contact-center and conversational AI capabilities, and marketing platforms
Domain
Insurance / Financial Services
Deliverable
production ML models
Required skills
Enterprise architecture strategy, Salesforce architecture, Conversational AI, Genesys, Agentic-engine optimization, Technical roadmapping, Proof of concepts, Talent leadership, Stakeholder influence
Preferred skills
Financial services or insurance domain experience, AI-first thinking, Modern technology stack expertise
Technologies
Salesforce, Genesys, AI/ML frameworks
Responsibilities
Define target state technology architecture and roadmaps; Lead large technology proof of concepts; Engage with senior leadership to develop architecture priorities; Optimize talent strategy and manage high-performing technical teams; Champion continuous transformation to minimize technical debt.
Seniority
Senior, hands-on IC with executive leadership experience
