CareerPlan

AVP/VP, KYC & Client Lifecycle Management Project Manager - SMBC

Singapore, Singapore, SGFull-time2026-09-28 → 2026-11-10

Core

Lead and manage KYC and Client Lifecycle Management initiatives across APAC branches, engaging stakeholders to define requirements and drive process improvements.

Role type

Senior project manager (financial services)

Builds

KYC and Client Lifecycle Management system enhancements and global project implementations

Domain

Financial services, regulatory compliance (KYC/AML)

Required skills

Project management, business process analysis, stakeholder engagement, workshop facilitation, risk and issue management, UAT coordination, training material development

Preferred skills

Experience in system implementation, business process transformation, gap assessment

Technologies

None stated

Responsibilities

Elicit and document business requirements for KYC and Client Lifecycle Management initiatives; Analyze current and target-state operational processes; Facilitate workshops with users and stakeholders; Lead or support KYC and AML projects; Coordinate user acceptance testing and production verification; Provide regular project updates to senior management; Prepare user training materials and support training across APAC branches

Seniority

Senior, hands-on IC