Complex Claims Manager, Asia
Core
Manage a team to deliver excellent service for Commercial & Specialty claims, investigating claims, determining coverage, and resolving disputes across Asia.
Role type
Senior Claims Manager (Commercial & Specialty)
Builds
Claims solutions and service delivery for insureds and brokers
Domain
Insurance (Commercial & Specialty)
Deliverable
client delivery
Required skills
Claims management, team leadership, coverage interpretation, reserve setting, settlement negotiation, fraud investigation, stakeholder management, policy review, industry trend analysis
Preferred skills
Law degree, management experience, knowledge of relevant legislation
Technologies
Outlook, Microsoft Word, Excel, PowerPoint, database systems
Responsibilities
Manage and develop a team of claims professionals; supervise investigation and strategic resolution of complex claims; interpret policy coverage and set reserves; negotiate settlements and identify recovery opportunities; manage external service providers; collaborate with underwriting and actuarial teams; monitor industry and legal trends; ensure compliance with legal and corporate policies.
Seniority
Senior, hands-on IC with team management