Claims Specialist
Core
Handle professional liability, management liability, D&O, and E&O claims from first notification of loss to settlement, including acting as a TPA for surplus lines.
Role type
Claims Specialist (Professional Liability & Management Liability)
Builds
High-quality claims service delivery for policyholders, brokers, underwriters, and capacity providers.
Domain
Insurance (D&O, E&O, Professional Liability)
Deliverable
client delivery
Required skills
D&O claims handling, E&O claims handling, professional liability claims, incident response vendor management, legal provider coordination, forensic provider coordination, third-party recovery pursuit, claims reserving, claims leakage reduction, claims administration, electronic file management, stakeholder relationship management, deadline prioritization, underwriting feedback provision, product wording development support.
Preferred skills
Insurance policy wording expertise, ECF system usage, surplus lines TPA experience.
Responsibilities
Handle claims from first notification of loss to settlement, manage incident response vendors (legal, forensic, PR), ensure prompt and accurate reserving, pursue third-party recoveries, reduce claims leakage, perform general claims administrative duties, provide feedback to underwriters and products teams, escalate issues to management.
Seniority
Mid-level, hands-on IC