Product Lead - AI Services Rollup - Insurance BPO
Core
Own the AI operating platform for acquired insurance BPOs, running claims, policy administration, and customer operations.
Role type
Head of Product (AI Services Roll-up)
Builds
Production-grade AI systems for claims, policy administration, and customer operations across acquired businesses.
Domain
Insurance BPO / Applied AI
Deliverable
production ML models
Required skills
Startup product leadership, AI-first workflow redesign, M&A diligence, transformation metrics ownership, technical team leadership
Preferred skills
Insurance or BPO domain experience, fundraising and recruiting experience
Technologies
Applied AI frameworks, production systems
Responsibilities
Define and build shared AI platform, lead applied AI engineering team, map workflows and select automation targets, own transformation metrics, partner with M&A on diligence
Seniority
Senior, hands-on IC