Operational Risk Manager
Core
Manage and mitigate non-credit operational, AML, and compliance risks within Retail Banking business units using policies, procedures, and data-driven process transformation.
Role type
Senior IC Operational Risk Manager
Builds
Risk control measures, process optimization solutions, and regulatory technology applications for personal banking channels.
Domain
Retail Banking / Operational Risk & Compliance
Required skills
Operational risk management, AML compliance, process re-engineering, regulatory analysis, stakeholder feedback integration, risk framework application, data analysis, team leadership, Microsoft Office proficiency
Preferred skills
ECF Operational Risk Management certification, ACAMS-CAMS/CGSS, ACCA/CPA, 5+ years team management experience, banking product management, omni-channel operations
Technologies
Microsoft PowerPoint, Word, Excel, Regulatory Technology (RegTech)
Responsibilities
Oversee Risk Control Unit to identify risk loopholes and align control measures across channels; Lead process transformation and adopt new technologies to enhance risk forecasting; Coordinate workflow risk management projects covering operational, compliance, AML, legal, and reputation risks; Analyze business processes for personal banking products to ensure regulatory compliance and standardize risk controls; Collect and analyze market compliance requirements and customer feedback to establish key risk control points and promote digitalization.
Seniority
Senior Manager (8+ years experience)