Area Manager
Core
Lead overall operations and compliance of multiple retail stores within an assigned region, driving sales growth, operating profit, and a customer-centric culture.
Role type
Senior multi-unit retail operations manager
Builds
Retail store operations (tires and auto service)
Domain
Retail / Automotive service
Required skills
Multi-unit retail operations management, P&L management, team leadership and development, compliance and safety enforcement, B2B business development, talent acquisition, change management
Preferred skills
Automotive industry experience, hospitality or food service background, strategic orientation
Technologies
Proprietary operations management tools
Responsibilities
Oversee performance of multiple Store Managers and their retail locations, Monitor performance goals for each store including sales and safety, Set business plan and manage the P&L for assigned Area, Drive B2B business within the assigned area, Ensure stores follow compliance and safety policies, Manage and resolve customer escalations, Visit each store regularly
Seniority
Senior, hands-on IC
