Solution Architect, Implementation
Core
Lead technical implementation and configuration of Alkami Digital Banking solutions for U.S. banks and credit unions, guiding customers through onboarding and deployment.
Role type
Senior IC implementation solution architect
Builds
Digital banking onboarding and configuration services for financial institutions
Domain
Fintech / Banking Technology
Required skills
Solution design, customer requirement gathering, configuration planning, project management, issue resolution, stakeholder alignment, documentation, testing validation
Preferred skills
Knowledge of Alkami platform functionality, implementation methodologies, industry best practices
Technologies
Alkami Platform
Responsibilities
Lead customer-facing meetings and virtual working sessions to communicate implementation progress and address configuration questions; Configure and support delivery of Alkami Digital Banking solutions by applying customer requirements and validating implementation details; Manage multiple concurrent implementation projects by balancing customer communication, tasks, and milestones; Support troubleshooting and issue resolution by analyzing platform behaviors and escalating complex technical issues; Develop and maintain implementation documentation including configuration details and operational procedures; Collaborate with project managers, development teams, and stakeholders to coordinate technical deliverables and manage dependencies.