Account Manager, PSP Middle
Core
Managing a pool of Payment Service Providers (PSPs) for iGaming operators, handling post-launch operations, incidents, and settlements.
Role type
Middle Account Manager (Payments)
Builds
Stable payment infrastructure and settlement processes for iGaming brands and geographies
Domain
iGaming / High-risk payments
Deliverable
client delivery
Required skills
PSP operations, payment methods (Cards, APM, OB, Crypto), compliance/KYC, incident management, CRM usage, data accuracy
Preferred skills
iGaming experience, PaymentIQ or similar platform experience, crypto PSP experience
Responsibilities
Manage own PSP pool as main point of contact, control SLAs and escalate breaches, handle incidents with providers, manage business wallets and accounts in back offices, collaborate with Compliance, Risk, Finance, and Tech teams, maintain CRM data and knowledge base
Seniority
Middle, hands-on IC