Store Consultant (Customer Service)
Core
Guide customers to select appropriate storage units, conduct facility tours, and manage center operations including cleanliness and safety.
Role type
Front-line customer service and operations consultant
Builds
Self-storage facilities for individual and business customers
Domain
Self-storage / Logistics
Deliverable
product features
Required skills
Customer service, sales orientation, administration, inventory management, workplace health and safety compliance, multitasking, technology proficiency
Preferred skills
Driver's license, car ownership, proactive attitude, teamwork, growth mindset
Responsibilities
Conduct centre tours and walk throughs, maintain centre presentation and cleanliness, process customer contracts and insurance claims, adhere to workplace health and safety procedures, achieve KPIs and targets
Seniority
Individual Contributor, entry to mid-level