AI Operations Lead
Core
Lead the company-wide adoption of AI and automation, scaling AI usage across all departments while building internal tools and managing the AI team.
Role type
Senior IC AI Operations Lead (Manager)
Builds
Internal AI tools, automation agents, and governance frameworks for the entire organization.
Domain
B2B SaaS / AI Operations / Process Optimization
Deliverable
production ML models
Required skills
AI fluency (LLMs, agents), team leadership, process mapping, scripting (Python/JS), API integration, stakeholder management, budget management, data governance
Preferred skills
MCP servers, Claude API, secure access management, B2B SaaS experience, Jira/Confluence/HubSpot expertise
Technologies
Claude Code, Claude API, MCP servers, n8n, Make, Python, JavaScript, Jira, Confluence, HubSpot, Intercom
Responsibilities
Run discovery to identify AI opportunities, shape the AI-native organizational structure, own the automation backlog, lead the AI & Automation team, build and ship automations, set AI governance, drive AI champion network, build company-wide AI literacy, manage AI tool budget, measure adoption and ROI
Seniority
Senior, hands-on IC with management responsibilities
