Community Manager
Core
Build and run communities for customers, creators, artists, and partners to drive brand awareness, repeat sales, and measurable growth through community-led campaigns and content.
Role type
Senior Community Manager (DTC e-commerce)
Builds
Community-led brand campaigns, creator/ambassador programs, CGC collection, and partner activations
Domain
DTC e-commerce, collectibles, art and design
Deliverable
product features
Required skills
community strategy, creator/influencer relationship management, CGC sourcing and rights management, campaign execution, copywriting, analytical skills, tool proficiency, cross-functional collaboration
Preferred skills
publishing/design/collectibles background, experience working with artists/illustrators/authors
Technologies
social management platforms, community platforms, CRM, email tools (Klaviyo), UGC/creator platforms
Responsibilities
build community strategy for each audience segment, plan and run community-led brand campaigns, recruit and manage ambassador/creator programs, curate and license community-generated content, engage customers post-purchase, coordinate co-marketing with partners, manage community spaces and channels, track and report KPIs
Seniority
Senior, hands-on IC