Assistant Vice President, Windows Platform Operations
Core
Provide 3rd line operational support for CLS Windows Server, AWS infrastructure, and systems in 24x7 hosted and cloud environments.
Role type
Senior IC Windows Platform Operations Lead
Builds
Resilient solutions in enterprise Microsoft Windows Server and AWS Cloud environments
Domain
Financial Services / Cloud Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Windows Server administration, AWS Cloud management, VMware virtualization, Disaster Recovery testing, PowerShell scripting, Risk Management, Incident/Problem Management, Technical change management, Team leadership, Process documentation
Preferred skills
Microsoft/VMware certifications, AWS/Azure experience, Rubrik experience, ITIL knowledge, SCCM experience, Dynatrace monitoring, ServiceNow ticketing
Technologies
Windows Server, AWS, VMware, Rubrik, PowerShell, SCCM, Dynatrace, ServiceNow
Responsibilities
Maintain and support enterprise Microsoft Windows server and VMware Virtual Infrastructure environments; Participate in scheduled Disaster Recovery testing; Create and review operational process and support documentation; Perform daily/weekly/quarterly system checks; Provide representation for Infrastructure Support changes at weekly CAB meetings; Lead and oversee the successful release and transition of new IT services; Act as a point of escalation for junior team members
Seniority
Senior, hands-on IC with leadership responsibilities
