Property Adjuster - Field Estimating - Fairfax, VA

## Responsibilities - Travel to customers' homes to conduct on-site inspections, investigate coverage, prepare estimates, and settle claims promptly and efficiently. - Handle virtual claims countrywide using platforms and software such as Xactimate and ClaimsX Video Collaboration. - Focus expertise on water losses to ensure customers receive the highest level of support and resolution for these specific claims. - Act as the Customer Service Expert by living into Allstate's Claims Culture through compassion, clarity, and partnership in each claim. - Serve as the Investigator by independently investigating property claims, reviewing damage, and interpreting policies to determine coverage. - Function as the Effective Communicator by using phone, emails, and video chat to assist customers through a fast, fair, and easy claims process. - Serve as the Negotiator by evaluating and negotiating claims settlements with customers, vendors, third-party carriers, and claimants. - Act as the Problem Solver by utilizing estimate tools, job aids, and settlement platforms while applying critical thinking skills in a fast-paced environment. - Serve as the Recorder by ensuring timely and accurate documentation of work in a claims system, adhering to policy agreements. ## Requirements - Willing and able to carry a 50-pound ladder and access up to a 6/12 pitch on either a one to two-story roof. - Valid driver's license and willingness to travel as part of the job requirements. - Reside within the posted location (Fairfax, VA) as residency is mandatory for this role. - Attend 2-weeks of training in Dallas, TX. - Obtain an adjuster and/or appraiser license within 60 days of hire, including passing a background check with the Department of Labor. ## Nice to Have - Reside within the greater Virginia Beach area. - 2-3 years previous experience as an outside adjuster. - Proficiency in using Xactimate and other relevant software for estimating. - Strong critical thinking and technical skills to assess damages accurately and expedite claims settlements. - Excellent communication and interpersonal skills to provide exceptional customer service. - Ability to travel to customers' homes and handle virtual claims countrywide effectively. - Detail-oriented and organized, with a focus on delivering high-quality work. ## Benefits - Competitive pay with support for continuous development and career advancement. - Flexibility in scheduling and a time-off policy to support work/life balance. - Initial and ongoing training to get proficient in the new role. - Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help balance work with personal life. - Potential for a $1000 Licensing Sign-on Bonus if applicable licenses are held. - Company car eligibility based on annual work mileage. - Mileage reimbursements for personal vehicle usage during work.