Senior Product Engineer
Core
Build AI-powered tools for agent configuration, troubleshooting, integrations, and direct-answer information access, including voice agents and memory systems.
Role type
Senior Product Engineer (AI Agents & Voice Infrastructure)
Builds
AI-powered agent tools, voice agents, memory systems, and communication channel selection logic.
Domain
AI/ML, Voice Infrastructure, Distributed Systems
Deliverable
production ML models
Required skills
Python, FastAPI, TypeScript, full-stack development, real-time audio/voice infrastructure, AI agents/LLMs, asynchronous/event-driven systems, PostgreSQL, Redis, cloud infrastructure (AWS/GCP/Azure), software fundamentals, product judgment
Preferred skills
React, Vite, TanStack, Node.js, Temporal, workflow orchestration, communication integrations, observability tools
Responsibilities
Develop and optimize voice agents for speed, reliability, and quality; Build memory systems supporting reasoning across customer workflows; Improve observability and tracing for unsuccessful interactions; Help agents select appropriate communication channels.
Seniority
Senior, hands-on IC
