Central Market (Austin North Lamar) Customer Service Lead - Full time
Core
Lead and coach front-end team members to deliver superior customer service and manage store operations.
Role type
Front-end Service Lead
Builds
Customer satisfaction and efficient front-end operations
Domain
Retail
Deliverable
product features
Required skills
Team leadership, scheduling, cash handling, conflict resolution, inventory control, equipment troubleshooting, performance coaching
Preferred skills
None stated
Technologies
None stated
Responsibilities
Train and coach partners on customer service standards; oversee front-end staff including cashiers and baggers; manage traffic flow and staffing levels; approve financial transactions; troubleshoot equipment; enforce store SOPs and safety standards.
Seniority
Individual Contributor, supervisory level
