Product Manager especialista en eCommerce B2B2C
Core
Design and refine online ticket purchasing and reservation workflows, define promotion logic, and optimize checkout performance for a multi-tenant SaaS platform serving venues.
Role type
Senior Product Manager (B2B2C eCommerce)
Builds
Online ticket sales, guest list management, VIP reservations, integrated POS, and real-time capacity tracking systems.
Domain
Entertainment industry technology / Multi-tenant SaaS
Deliverable
product features
Required skills
B2B2C eCommerce product experience, multi-tenant platform architecture understanding, checkout optimization, dynamic pricing logic, conversion funnel analysis, cross-functional collaboration with engineering and design, data-driven prioritization, Agile methodology.
Preferred skills
Experience in high seasonality or large-scale event industries, ticketing platforms or marketplaces background, product analytics and experimentation tools (A/B testing, feature flags), ability to balance end-customer and B2B organizer needs.
Responsibilities
Design and refine online ticket purchasing and reservation workflows, Define and iterate on logic behind promotions, discounts, price tiers, and availability, Work with engineering to optimize checkout performance in high-traffic environments, Collaborate with design and marketing teams to build intuitive purchasing experiences, Analyze behavioral and conversion data to prioritize improvements, Align e-commerce features with dashboards, POS, and event operations.