Client Relations & Beschwerdemanagement als Freelancer (m/w/d)
Freelance / independent contractor
Core
Structured, solution-oriented, and professional processing of incoming feedback and complaints to ensure efficient, client-focused resolution.
Role type
Client Relations & Complaint Management (Freelance)
Builds
Internal communication and service processes
Domain
Legal services / Business law
Deliverable
client delivery
Required skills
Analytical thinking, structured work, empathy, communication (verbal and written), MS Office proficiency, efficient work in fast-paced environments (via careerplan.io/jobs/2411891-client-relations-beschwerdemanagement-als-freelancer-mwd-at-mtr-rechtsanwaltsgesellschaft)
Preferred skills
Customer service experience, Forderungsmanagement (collections) experience