General Liability Inside Claim Representative
Core
Investigating, evaluating, reserving, negotiating, and resolving General Liability bodily injury and property damage claims for insureds.
Role type
General Liability Inside Claim Representative
Builds
Resolved claims and indemnity/expense reserves
Domain
Insurance / Property Casualty
Deliverable
client delivery
Required skills
General Liability claim handling, Commercial claim handling, Policy coverage analysis, Liability investigation, Damages verification, Reserve evaluation, Claim negotiation, Litigation support, Diary management, Regulatory compliance
Preferred skills
Subrogation coordination, Risk control consultation, Legal proceedings attendance, Special account communication
Technologies
Evaluation documentation tools, Diary management systems
Responsibilities
Conduct timely coverage analysis and communicate with insureds based on policy information and case facts. Investigate claims by contacting policyholders, claimants, law enforcement, witnesses, and experts to determine liability and damages. Verify injury or property damage extent by reviewing records and documentation. Establish proper indemnity and expense reserves at required intervals. Negotiate claim disposition with insureds and claimants. Manage litigated claims including developing litigation plans and tracking legal expenses. Attend depositions, mediations, arbitrations, and trials as needed. Recognize cases based on severity protocols for referral to higher levels.
Seniority
Individual Contributor, 2+ years experience