Member Acquisition Consultant
Hybrid · Australia
Core
First point of contact for member queries regarding Health Fund products, sales, and retention via phone or email, using needs analysis to recommend suitable products.
Role type
Member Acquisition Consultant (Contact Centre)
Builds
Health Fund product sales and retention solutions for members
Domain
Health Insurance / Contact Centre
Deliverable
client delivery
Required skills
customer service, sales, needs analysis, communication, computer literacy, adaptability, resilience
Responsibilities
Respond to member queries via phone or email, conduct needs analysis to determine product fit, represent the Health Fund in member interactions