Operations Manager
Core
Operations Manager responsible for auditing, automating, and coordinating company processes, managing department heads, and serving as the CEO's right hand in a high-risk financial services firm.
Role type
Senior Operations Manager (High-Risk Financial Services)
Builds
Operational systems, automation workflows, and financial service products for a global crypto/fiat exchange and payment platform.
Domain
Fintech, Cryptocurrency, High-Risk Financial Services
Required skills
Operational management of high-risk financial services, team leadership (8-10+ people), process automation, deal economics, cross-functional project management, CRM/ERP implementation
Preferred skills
Building accounting or customer service systems from scratch, remote team management across time zones, AI tool integration
Technologies
CRM, ERP, AI tools
Responsibilities
Audit internal processes, develop and automate workflows, coordinate department operations, manage escalations, oversee partner networks and payment channels, manage department heads, lead cross-functional product launches
Seniority
Senior, hands-on IC with strategic scope
