EM Field Technician I- North Houston/ Woodlands, TX
Core
On-site troubleshooting, testing, repair, and replacement of electronic maintenance and security equipment (IT, LAN/WAN, POS, surveillance, access control) in retail store environments.
Role type
Field Technician (IT & Security Systems)
Builds
Maintains and repairs electronic equipment and security systems for retail stores.
Domain
Retail / IT Infrastructure / Physical Security
Required skills
Troubleshooting, testing, repair, installation, configuration, network diagnostics, hardware replacement, customer interaction, documentation
Preferred skills
CompTIA A+ certification, CompTIA Network+ certification, electronics or electrical technology certification
Technologies
Windows, MS Office, Genetec, AMAG, Cat6, iOS, NVR, DVR, access control panels, POS peripherals
Responsibilities
Troubleshoots, repairs, and replaces malfunctioning IT and security equipment; installs and configures new hardware; tests functionality of newly installed systems; provides user support on network issues; maintains records and completes paperwork.
Seniority
Entry-level, supervised IC