Sales Consultant: Digital Education
Core
Primary point of contact for learners from onboarding through course completion, ensuring high engagement and satisfaction in a digital education environment.
Role type
Senior IC learner success consultant
Builds
Digital education courses and learner support pathways
Domain
EdTech / Digital Education
Deliverable
client delivery
Required skills
1:1 and group learner support, study plan structuring, engagement monitoring, data analysis, cross-time-zone communication, stakeholder collaboration
Preferred skills
Online session facilitation, coaching, familiarity with digital learning platforms
Responsibilities
Conduct 1:1 and group learner support sessions, guide learners in structuring study plans, identify and address learning challenges, monitor learner performance using tracking tools, collect and analyse learner feedback, provide alumni support
Seniority
Mid-Senior, hands-on IC
