Application & Technical Support Specialist
Core
Technical expert for refractory products serving customers with complex operational challenges, lining design, and application needs.
Role type
Senior IC technical marketing specialist (refractory)
Builds
Refractory product solutions, lining designs, and technical marketing strategies
Domain
Industrial materials (refractory) + Technical marketing (via careerplan.io/jobs/2324fe5f-aba5-404b-8995-61995458616b-application-technical-support-specialist-at-jobgether)
Deliverable
product features
Required skills
Refractory product knowledge, Lining design, Failure analysis, Project management, Market analysis, Technical presentations
Preferred skills
R&D collaboration, Product launch planning, Industry trade show representation
Technologies
Microsoft Office Suite (Excel, PowerPoint)
Responsibilities
Provide technical advice and support for refractory applications, Analyze application requirements and refine lining designs, Collaborate on customer complaint investigations and failure analysis, Develop business cases and execute product launch plans, Create and execute technical marketing strategies, Represent the organization at industry trade shows and seminars
Seniority
Mid-Senior, hands-on IC