Database Support Engineer (Japanese Speaking)
Core
Resolve complex technical issues and provide consultative guidance for developers using PostgreSQL, authentication, storage, real-time systems, and edge functions on a modern cloud platform.
Role type
Senior Database Support Engineer (Japanese Speaking)
Builds
Reliable applications and developer experience for a cloud development platform
Domain
Cloud infrastructure, Database systems, Developer tools
Deliverable
client delivery
Required skills
PostgreSQL internals, SQL performance analysis, distributed system debugging, data migration, Linux/terminal environments, bilingual Japanese/English communication
Preferred skills
Site Reliability Engineering experience, multi-tenant database patterns, cloud hosting platforms (AWS)
Technologies
PostgreSQL, AWS, Linux
Responsibilities
Investigate and resolve advanced technical issues involving PostgreSQL, authentication, row-level security, storage, realtime systems, edge functions, and client libraries; Provide proactive, consultative guidance to advanced users to optimize workloads; Reproduce reported bugs, isolate root causes, and escalate issues with clear technical context; Transform incomplete customer reports into actionable technical cases; Identify recurring patterns and recommend improvements to documentation and tooling; Collaborate with engineering teams to share customer insights; Mentor junior support team members
Seniority
Senior, hands-on IC