CareerPlan

Operations Leader

Grand Rapids, MichiganFull-time2026-08-28 → 2026-11-10
On-siteNo visa sponsorship

Core

Manage operational processes, branch staff, and advisor support to drive business results, revenue growth, and client experience in a financial services firm.

Role type

Senior Operations Leader (Branch)

Builds

Operational efficiency, client service delivery, and branch performance metrics

Domain

Financial Services / Wealth Management

Required skills

Leadership and team management, financial planning support, budgeting and expense analysis, compliance coordination, real estate and facilities management, performance management, process optimization

Preferred skills

Series 7 license, State securities agent registration (S3 or S66)

Technologies

Standard business software applications

Responsibilities

Manage branch staff and partner with advisors to achieve revenue and client acquisition targets; Assist advisors in client servicing including financial plan preparation, trade execution, and meeting logistics; Build, manage, and analyze branch reports and vitals including P&L and budgeting; Lead, coach, and mentor direct reports while managing hiring and staffing needs; Oversee real estate and facilities initiatives and ensure compliance support

Seniority

Senior, hands-on IC with supervisory experience