Clinical Associate - Smart Care ANZ
Core
Deliver education, training, and clinical support to help healthcare teams adopt and integrate new communication technology solutions into daily practice.
Role type
Clinical Associate (Customer Education & Implementation)
Builds
Communication technology solutions for healthcare organizations
Domain
Healthcare / Medical Technology
Deliverable
client delivery
Required skills
Clinical knowledge, customer education, workflow analysis, training program delivery, implementation support, stakeholder escalation
Preferred skills
Healthcare registration/licensure, clinical training experience, healthcare technology implementation experience, customer-facing support experience
Technologies
Communication technology solutions
Responsibilities
Deliver education and training programs for end users and clinical leaders, support onsite and virtual go-live activities, observe clinical workflows and document adoption trends, escalate workflow gaps and adoption risks, coordinate training logistics, promote safe use of communication technologies
Seniority
Entry-level, hands-on IC
