Front Office Reception/Patient Coordinator
Core
Welcome patients, manage scheduling, and guide them through the dental treatment journey from enquiry to conversion.
Role type
Front office receptionist / Patient Coordinator
Builds
Patient journey from enquiry to treatment conversion
Domain
Healthcare / Dental
Deliverable
client delivery
Required skills
appointment scheduling, phone and online enquiry handling, record keeping, patient consultation support, sales conversion guidance, administrative task management
Preferred skills
building rapport, guiding decision-making, driving sales conversions, influencing patients
Responsibilities
Welcome patients with professionalism, manage appointment scheduling and check-ins, handle enquiries, support patients through treatment journey, maintain accurate records, work with clinical team
Seniority
Junior to Mid-level, hands-on IC