Technical Account Manager(TAM)
Core
Technical bridge and diplomat between 42dot's Pleos Playground and external 3rd-party app developers, managing the technical lifecycle from onboarding to market launch while balancing ecosystem growth with automotive safety regulations.
Role type
Senior Technical Account Manager (Solutions Engineering)
Builds
Stable integration environments for 3rd-party apps within the automotive infotainment ecosystem
Domain
Automotive software / In-Vehicle Infotainment (IVI) / Mobile app marketplace
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
SDK integration, API lifecycle management, root cause analysis, system log analysis, technical conflict resolution, stakeholder alignment, safety policy enforcement
Preferred skills
Automotive software standards (ASPICE, Driver Distraction guidelines), large-scale mobile app marketplace experience, OEM/Tier-1 mass-production process experience
Technologies
Android, Linux, SDKs, APIs, Playground Console
Responsibilities
Guide 3rd-party developers through SDK integration and API usage; Analyze app validation failures and lead root cause analysis; Act as technical SPOC between external developers, internal teams, and Hyundai Motor Group; Enforce safety and security policies; Provide hands-on technical support for in-vehicle testing and market launch.
Seniority
Senior, hands-on IC
