Hypercare Junior Field Service Technician
Core
Monitor, troubleshoot, and recover Automated Guided Vehicle (AGV) systems during the post-deployment HyperCare phase, providing oversight to customers and assisting senior technicians.
Role type
Junior Field Service Technician (AGV Systems)
Builds
AGV system recovery and stability for manufacturing/logistics customers
Domain
Industrial Automation / Robotics
Deliverable
physical/clinical work
Required skills
AGV product line knowledge, electronic diagnostic tools (multimeter, oscilloscope), soldering, reading mechanical/electrical schematics, basic electronics repair
Preferred skills
SQL, Syteline or comparable MRP systems
Responsibilities
Monitor and document system performance onsite, provide training and guidance to customer AGV techs on system recovery, assist in troubleshooting and resolving AGV system issues, document unresolved issues for senior field techs, oversee customer readiness to take over system support, self-manage daily activities
Seniority
Junior, hands-on IC