Спеціаліст з супроводу клієнтів (Туреччина)
Core
Client support specialist ensuring high-level service for existing clients, coordinating the full import cycle, and acting as the key interaction point between clients and internal teams.
Role type
Client support specialist (logistics & import operations)
Builds
Import operations and supply chain solutions for distributors and trading businesses
Domain
International logistics, import/export, supply chain management
Deliverable
client delivery
Required skills
Client service, proactive coordination, multi-tasking, Turkish language (B2), CRM/1C systems
Preferred skills
Customs/International logistics experience, CRM/1C systems experience
Responsibilities
Communicate with clients and support the full cargo delivery cycle; Coordinate with international directions (China, Europe, USA); Coordinate internal teams (logistics, customs brokers, finance, accounting, legal); Manage orders and fix information in CRM and 1C; Control payments and debtor accounts; Support status updates across all supply stages; Participate in internal synchronizations and department coordination.