Care & Service Coordinator — Career Transition from Employment Services
Core
Coordinate care services, manage staff rostering, and support clients with disabilities or health conditions to live safely and independently.
Role type
Care & Service Coordinator
Builds
Aged and disability care services for individuals with health conditions or disabilities
Domain
Aged care and disability support
Deliverable
client delivery
Required skills
caseload management, compliance navigation, triage, staff rostering, program coordination, budget review, stakeholder communication, record management, office administration
Preferred skills
empathy, organization, ability to work independently, fast-paced environment adaptability, Google Docs proficiency, Microsoft Excel proficiency
Responsibilities
Build strong relationships with clients and families; Coordinate staff rostering and scheduling; Triage and action high volume of inbound calls and emails; Assist with NDIS and aged care program coordination; Coordinate client-related services and resources; Contribute to smooth office operations
Seniority
Individual Contributor, operational level