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Director Engineering, Shared Services

Toronto💼 Full-time🗓 2026-07-20 → 2026-09-26

Core

Lead foundational teams (Infrastructure, DevOps, QA) to enable high-quality enterprise SaaS delivery at scale for global airline customers.

Role type

Director Engineering, Shared Services

Builds

Unified shared services organization for infrastructure, DevOps, and quality assurance

Domain

Enterprise SaaS / Travel Technology

Deliverable

production ML models | infrastructure | product features

Required skills

Cloud architecture, distributed systems, CI/CD, observability, QA strategy, release management, cross-functional collaboration, systems thinking

Preferred skills

Platform engineering, developer experience improvement, operational excellence, high-growth scaling

Technologies

AWS, Kubernetes (EKS), Kafka, MongoDB, C#/.NET Core, RabbitMQ, Terraform, Pulumi

Responsibilities

Lead and mentor Infrastructure, DevOps, and QA teams; Champion high engineering standards; Establish workflows and service models; Drive platform-minded approach to tooling and automation; Partner with Product and Engineering leadership; Improve delivery predictability and incident response; Build high-trust culture; Enhance developer experience; Define and execute QA strategy

Seniority

Director, hands-on engineering leadership

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