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Product Optimization Specialist

Edmonton, Hybrid💼 Full-time🗓 2026-09-25 → 2026-10-02

Core

Lead planning, validation, coordination, and delivery of projects to improve customer experience, drive conversions, and reduce cancellations for LawDepot users.

Role type

Product Optimization Specialist (Project Delivery & Experimentation)

Builds

Customer journey improvements, onboarding flows, retention initiatives, and website content experiences

Domain

Legal Tech / SaaS

Deliverable

product features

Required skills

Cross-functional project management, Conversion Rate Optimization (CRO), A/B testing, Analytics interpretation, CMS management, Wireframing/Prototyping, Stakeholder communication, Sprint coordination, AI tool utilization

Preferred skills

HTML/CSS, UI/UX principles, Figma, Rapid experimentation culture

Technologies

Google Analytics, Power BI, CMS platforms, Figma, AI tools

Responsibilities

Translate business opportunities into project plans and requirements; Coordinate cross-functional teams (Product, Design, Legal, Dev); Manage end-to-end project lifecycles from discovery to launch; Execute and analyze A/B tests and experiments; Build and update website layouts and content; Monitor performance metrics and translate findings into actions; Create wireframes and prototypes for product concepts.

Seniority

Mid-level, hands-on IC

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